Contact Us¶
Welcome to the MINE indoor navigation support desk. This page explains how to reach us, what to expect when you do, and who maintains the project.
Project status
MINE is currently an internal internship project at Machinestalk, built by Karam Mannai and Mohamed Kalech. It is not yet publicly available and is still under active development.
How to Reach Us¶
- Email: support@machinestalk.com (fastest for detailed questions)
- Issue report: Describe the problem, steps to reproduce, logs, and screenshots
- Feature requests: Tell us your use case and impact
- General inquiries: Clarifications about roadmap, licensing, or pilots
What to include
- MINE version, Android version, device model
- Steps to reproduce or expected vs actual behavior
- Logs (filtered for
MINEtag) and screenshots
Response Targets¶
| Request type | First reply | Resolution target | Availability |
|---|---|---|---|
| Production blocker | Same business day | 1-2 business days | Sun-Thu, 9:00-18:00 GMT+3 |
| General support | 1 business day | 3-5 business days | Sun-Thu, 9:00-18:00 GMT+3 |
| Feature inquiry | 2 business days | Scoped with you | Sun-Thu, 9:00-18:00 GMT+3 |
Maintainers¶
The project is maintained by our mobile engineering team.
Karam Mannai
Android Engineer
Mohamed Kalech
IOS Engineer
Acknowledgements¶
We appreciate the wider mobile team at Machinestalk for their support and guidance.
Wissal Zammouri
Android Developer
Nassim Boussami
Android Engineer
El Moez Amira
IOS Engineer
Ahmed Mahouachi
Mobile Engineer
Nerimene Brahim
IOS Engineer
In The End¶
We hope you find MINE useful. If you have questions or feedback, reach out—your input helps shape the roadmap.
Quote
"Life is not fair, make use of it 
" — Karam Mannai